How to effectively respond to online reviews. Let not only the author of your online reviews see your response but the public as well. If someone is bashing your business
Respond to ALL online reviews. It’s not an option. In today’s age on online bullys and formats where everyone can have a voice, especially a voice that trashes your business
Accessibility – Answer your damn phone! Are you in the habit of not answering your phone or being generally unreachable? STOP IT, it’s costing you business! Also being in the
Don’t second guess the pros YOU hired. You hired the right people to run your business. You interviewed dozens of people and found just the right guys to help you
Hashtags are worthless! Ok this opinion is not very popular but ask yourself, as a CONSUMER, how many times has a hashtag influenced your dining or drinking decisions. How many
